{
  "$schema": "https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json",
  "basics": {
    "name": "Jeff Sikes",
    "label": "Director of Application Development",
    "image": "https://jeffsikes.com/assets/images/avatars/headshot-color.jpeg",
    "email": "hire.jeff@box464.com",
    "url": "https://jeffsikes.com",
    "summary": "Technology leader with 13+ years building and scaling engineering teams in mission-driven nonprofit organizations. Proven track record managing cross-functional technical operations, platform modernizations, and vendor relationships while balancing limited resources with organizational impact. Graduate of the Texas Society of Association Executives (TSAE) Leadership Program.",
    "location": {
      "city": "Austin",
      "region": "TX",
      "countryCode": "US"
    },
    "profiles": [
      {
        "network": "LinkedIn",
        "username": "jsikes",
        "url": "https://linkedin.com/in/jsikes"
      }
    ]
  },
  "work": [
    {
      "name": "BOX464 Holdings, LLC",
      "position": "Technology Consultant",
      "startDate": "2025-11",
      "endDate": "2026-01",
      "location": "Austin, TX (Remote)",
      "summary": "Contracted with AANP to lead a comprehensive knowledge transfer following departure from Director role.",
      "highlights": [
        "Created training videos and technical documentation covering all internal systems and processes",
        "Built a Cloudflare AutoRAG MCP server containing institutional knowledge with a chat interface for staff to query"
      ]
    },
    {
      "name": "American Association of Nurse Practitioners",
      "position": "Director of Application Development",
      "url": "https://www.aanp.org",
      "startDate": "2023-04",
      "endDate": "2025-11",
      "location": "Austin, TX (Remote)",
      "summary": "Led cross-functional team of 7 staff (3 developers, 2 project managers, 1 data analyst, 1 business analyst) supporting 120,000 nurse practitioners through member services, education, conferences, and political advocacy.",
      "highlights": [
        "Led enterprise Salesforce implementation (Unlimited Edition) - Sales, Service, Marketing, Commerce, Experience, and Data Cloud - replacing legacy Aptify AMS",
        "Managed data migration from Aptify to Salesforce using CData DBAmp - 400,000+ contacts and nearly one million orders, plus custom object data, maintaining referential integrity throughout",
        "Configured Chargent to work with Commerce Cloud for managing membership renewals, auto-renewals, promotions, and coupon structures",
        "Implemented SSO integrations between Experience Cloud and multiple third-party vendors via SAML Connected Apps",
        "Served as acting VP of IT for six months, overseeing application development and infrastructure teams (9 total staff)",
        "Implemented Zendesk across departments, reducing support call volume through knowledge base; system ownership successfully transitioned to non-IT staff",
        "Modernized infrastructure over 12 years - from on-premise server room to Rackspace, then Aptify Cloud, then Azure - implementing load balancing, Cloudflare proxies, and page rules for performance and security",
        "Designed and co-developed a REST API abstraction layer allowing the organization to swap third-party vendors (conference reg, LMS, etc.) without impacting any websites or member-facing systems",
        "Managed vendor relationships with Higher Logic, Real Magnet, InReach, Community Brands, MuleSoft, and conference providers"
      ]
    },
    {
      "name": "American Association of Nurse Practitioners",
      "position": "Application Development Manager",
      "url": "https://www.aanp.org",
      "startDate": "2017-01",
      "endDate": "2023-04",
      "location": "Austin, TX",
      "summary": "Led technical transition from legacy systems to Aptify AMS during rapid organizational growth (35,000 to 120,000 members).",
      "highlights": [
        "Built first in-house development team from scratch; hired and mentored developers and project managers",
        "Managed Aptify configuration, custom objects, finance/GL integrations, and third-party connections",
        "Developed custom applications for member portal, payments, and conference registration using .NET MVC, React, and SQL Server",
        "Created integrations with registration and exhibitor systems for conference check-in and exhibitor scanning",
        "Implemented international membership expansion with country-based pricing in Aptify",
        "Established development standards, code review practices, source control workflows, and release processes",
        "Collaborated with VP of Technology on annual budget planning and technical roadmap"
      ]
    },
    {
      "name": "American Association of Nurse Practitioners",
      "position": "IT Developer",
      "url": "https://www.aanp.org",
      "startDate": "2012-08",
      "endDate": "2017-01",
      "location": "Austin, TX",
      "summary": "Database Administrator, Cloud Systems Administrator, Web Application Developer, and Technical Lead for technology integration projects. Managed and distributed workloads for internal, third-party, and contract development teams."
    },
    {
      "name": "iHealth Technologies (ECOM PPO Advisors, LLC)",
      "position": "Web Developer / Information Architect",
      "startDate": "2005-06",
      "endDate": "2012-07",
      "location": "Dallas-Fort Worth, TX (Remote)",
      "summary": "Design and maintenance of all web applications, reporting and analysis for both web applications and claim data, mentoring of new and existing developers. Transitioned to 100% telecommute for the final 3 years."
    },
    {
      "name": "Innovative Risk Management",
      "position": "Web Team Lead",
      "startDate": "2005",
      "endDate": "2005",
      "summary": "Maintained and enhanced web applications, converted Access database tools to SQL/web applications, created and managed development and testing environments and associated codebases."
    },
    {
      "name": "Argo Data Resource Corp.",
      "position": "User Interface Design Specialist",
      "startDate": "2003-04",
      "endDate": "2005-06",
      "summary": "Reviewed and updated user interfaces for web-based applications. Created UI design guidelines for developers. Built sales demonstrations with Robodemo (Captivate). Reviewed and analyzed Learning Management Systems."
    },
    {
      "name": "Healthaxis",
      "position": "Programmer Analyst",
      "startDate": "2000",
      "endDate": "2003",
      "summary": "Developed and maintained two prominent web applications, trained current and new developers, acted as technical lead for projects. Created a developer toolkit that greatly reduced new development completion times."
    },
    {
      "name": "Larson Multimedia",
      "position": "Technology Manager",
      "startDate": "1998",
      "endDate": "2000",
      "summary": "Client contact for all internet projects, managed contractors, developed and managed quality assurance tools, managed production teams for all internet projects. Produced prototypes and developed web applications."
    },
    {
      "name": "Zane Interactive Publishing",
      "position": "Multimedia Design Specialist",
      "startDate": "1997",
      "endDate": "1999",
      "summary": "Processed source data for use in multimedia projects using Photoshop and video editing tools. Created standardized workflows and templates to increase developer efficiency. Produced over 300 educational CD-ROM titles."
    }
  ],
  "education": [
    {
      "institution": "Texas Society of Association Executives (TSAE)",
      "area": "Association Leadership",
      "studyType": "Leadership Program"
    },
    {
      "institution": "University of North Texas",
      "area": "Computer Education & Cognitive Systems",
      "studyType": "Master of Science",
      "startDate": "1996",
      "endDate": "1999",
      "score": "Top 10% of Program"
    },
    {
      "institution": "Lyon College",
      "area": "Psychology",
      "studyType": "Bachelor of Arts",
      "startDate": "1990",
      "endDate": "1994",
      "score": "Cum Laude"
    }
  ],
  "certificates": [
    {
      "name": "Salesforce Certified AI Associate",
      "issuer": "Salesforce"
    },
    {
      "name": "Microsoft Certified Solutions Developer (MCSD)",
      "issuer": "Microsoft"
    }
  ],
  "skills": [
    {
      "name": "Leadership",
      "keywords": [
        "Team Building & Mentoring",
        "Cross-functional Collaboration",
        "Vendor Management",
        "Budget Planning"
      ]
    },
    {
      "name": "Infrastructure",
      "keywords": [
        "Cloud Migration",
        "Load Balancing",
        "Cloudflare",
        "Database Administration",
        "Disaster Recovery",
        "ProxMox",
        "Docker"
      ]
    },
    {
      "name": "Salesforce",
      "keywords": [
        "Sales Cloud",
        "Service Cloud",
        "Marketing Cloud",
        "Commerce Cloud",
        "Experience Cloud",
        "Data Cloud",
        "Flow Automation",
        "SAML SSO",
        "CData DBAmp",
        "Chargent",
        "MuleSoft"
      ]
    },
    {
      "name": "Platforms & Systems",
      "keywords": [
        "API & Systems Integration",
        "Aptify AMS",
        "Higher Logic",
        "CraftCMS",
        "Microsoft/.NET Ecosystem",
        "SQL Server"
      ]
    },
    {
      "name": "Currently Exploring",
      "keywords": [
        "Python",
        "SwiftUI",
        "Vue.js",
        "Eleventy",
        "SQLite",
        "CSS",
        "Salesforce Administrator Certification"
      ]
    }
  ],
  "meta": {
    "canonical": "https://jeffsikes.com/resume.json",
    "version": "v1.0.0",
    "lastModified": "2026-02-17"
  }
}